Delete your account

You can delete your NutriSense account and all the data in it at any time. There is no waiting period and no retention of your health data after deletion.

From inside the app (fastest)

1. Open NutriSense and go to Profile.
2. Scroll to the bottom and tap Delete account.
3. Confirm. Your account and data are deleted immediately.

By email

If you can no longer sign in, email us from the address your account uses. We delete the account after confirming the request comes from that address.

support@redsentra.tech

What is deleted

• Your account and sign-in credentials
• Profile: sex, date of birth, height, weight, goals, activity level
• Body measurements and weight history
• Your entire food diary and nutrient history
• Chat history with Nova and everything Nova remembered (allergies, preferences, notes)
• Saved meals and favourites
• Wearable data synced from Samsung Health
• Your avatar
• Active sessions on every device

What is kept, and why

• Subscription and payment records. Google Play holds your purchase history; we keep the minimum billing records we are legally required to keep for accounting. They are not linked to your health data.
• Anonymised cost accounting. Records of what AI processing cost us remain, with the user identifier removed.
• Shared food data. Nutrient profiles of foods resolved while you used the app stay in the shared food cache. They describe foods, not you, and contain no identifier.